Privacy Policy
Last updated: April 6, 2026
1. Introduction
Helix Health Sciences ("Company," "we," "our," or "us") is committed to protecting the privacy of individuals who visit our website (the "Site"). This Privacy Policy describes what information we collect, how we use it, how we share it, and your choices regarding that information. By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Information you provide directly. When you submit our contact form, you voluntarily provide us with your name, email address, subject line, and message content. We collect this information solely because you choose to provide it for the purpose of communicating with us.
Automatically collected information. When you visit the Site, certain technical information may be collected automatically, including your IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected through standard server logs and, if applicable, analytics tools.
Third-party services. This Site uses Google Fonts, which are loaded from Google's servers. When you visit the Site, your browser connects to Google's servers to retrieve font files, which may transmit your IP address to Google. Google's privacy policy governs their use of this data.
Spam prevention. Our contact form uses automated spam prevention measures, including a time-based submission check. These measures do not collect or store personal information and are used solely to prevent fraudulent or automated submissions.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: By voluntarily submitting the contact form, you consent to our collection and use of the information you provide for the purpose of responding to your inquiry.
- Legitimate interest: We may process automatically collected technical data to maintain the security and functionality of the Site.
- Legal obligation: We may process your information when required to comply with applicable law.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries submitted through the contact form
- To maintain, protect, and improve the Site
- To detect, prevent, and address technical issues or security threats
- To comply with applicable laws, regulations, or legal processes
We do not use your personal information for automated decision-making or profiling.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- Service providers: We may share information with third-party service providers who perform services on our behalf (such as email delivery), subject to contractual obligations to protect your data and use it only as directed by us.
- Legal requirements: We may disclose your information if required to do so by law, regulation, subpoena, court order, or other governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting the updated policy on the Site.
6. Data Retention
We retain personal information collected through the contact form for as long as necessary to fulfill the purpose for which it was collected, typically no longer than 12 months after your last interaction with us, unless a longer retention period is required by law. Automatically collected technical data is retained in accordance with standard server log retention practices.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
8. Cookies and Tracking Technologies
As of the date of this policy, the Site does not set first-party cookies. However, third-party services (such as Google Fonts) may use cookies or similar technologies as described in their own privacy policies. If we add cookies or analytics tools in the future, this policy will be updated accordingly. You may control cookie behavior through your browser settings.
9. Third-Party Links
The Site contains links to third-party websites, including Amazon.com. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site you visit. Your interactions with Amazon, including any purchases, are governed entirely by Amazon's terms and privacy policy.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of communications: You may opt out of any future communications from us at any time by contacting us.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days, or as required by applicable law.
11. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your rights, contact us using the information below.
12. International Visitors
The Site is operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using the Site, you consent to this transfer.
13. Children's Privacy
The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
14. Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. As there is no industry-standard interpretation of DNT signals, the Site does not currently respond to DNT signals. This policy will be updated if a standard is adopted in the future.
15. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to the Site with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically for the latest information.
16. Governing Law
This Privacy Policy and any disputes arising from or related to it shall be governed by and construed in accordance with the laws of the State in which the Company is organized, without regard to conflict of law principles.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Phone: (877) 350-5591
- Contact form: Contact Us